Customer Service
Looking for Replacement Parts?
If you are looking to replace a missing part – a flag, a banner, weathervane, bulb or product specific adapter – we might be able to help!
Looking for a Retailer Near You?
Looking for a store that sells your favorite Department 56 product? Click the button below and enter your zip code.
Have A Question?
Please take a moment to read our most Frequently Asked Questions. You will find answers to resetting your password, finding retired product, cleaning your pieces, and more.