Customer Service

Looking for Replacement Parts?

If you are looking to replace a missing part – a flag, a banner, weathervane, bulb or product specific adapter – we might be able to help!

SHOP REPLACEMENT PARTS

Looking for a Retailer Near You?

Looking for a store that sells your favorite Department 56 product? Click the button below and enter your zip code.

FIND A RETAILER

Have A Question?

Please take a moment to read our most Frequently Asked Questions. You will find answers to resetting your password, finding retired product, cleaning your pieces, and more.

READ OUR FAQ

CONTACT US BY PHONE

1-800-548-8696
8 AM - 5 PM CST

Monday - Friday

CONTACT US BY MAIL

Department 56
7400 Flying Cloud Dr, Suite 100
Eden Prairie, MN 55344

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