Customer Service

Looking for Replacement Parts?
If you are looking to replace a missing part – a flag, a banner, weathervane, bulb or product specific adapter – we might be able to help!
Looking for a Retailer Near You?
Looking for a store that sells your favorite Department 56 product? Click the button below and enter your zip code.
Have A Question?
Please take a moment to read our most Frequently Asked Questions. You will find answers to resetting your password, finding retired product, cleaning your pieces, and more.
CONTACT US BY PHONE
1-800-548-8696
8 AM - 6 PM CST
Monday - Friday
CONTACT US BY MAIL
Department 56
7400 Flying Cloud Dr, Suite 100
Eden Prairie, MN 55344
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