Order Before December 12th via Ground, or December 19th via UPS 2nd Day, To Get Your Gift In Time For Christmas!

Customer Service

Looking for Replacement Parts?
If you are looking to replace a missing part – a flag, a banner, weathervane, bulb or product specific adapter – we might be able to help!
Looking for a Retailer Near You?
Looking for a store that sells your favorite Department 56 product? Click the button below and enter your zip code.
Have A Question?
Please take a moment to read our most Frequently Asked Questions. You will find answers to resetting your password, finding retired product, cleaning your pieces, and more.
CONTACT US BY PHONE
1-800-548-8696
8 AM - 6 PM CST
Monday - Friday
CONTACT US BY MAIL
Department 56
7400 Flying Cloud Dr, Suite 100
Eden Prairie, MN 55344
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